We want you to be totally satisfied with every purchase you make from us. It is our aim to offer you value for money and quality. So if, for any reason, you are not completely happy with your purchase, simply contact us to discuss the problem (see 'contact us' for details). Maintain the goods unused in their original packaging together with the receipt, whilst we determine what action is appropriate, exchange or refund.

All our products are guaranteed against manufacturing defects for a minimum of 12 months. Your statutory rights are unaffected.

Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website. This does not apply to items made to your specification.

To cancel you can contact us (see 'contact us' for details) quoting your name and order number. You must take reasonable care of the items and must not use them.